HCS HB 1502 & 1821 -- INSURANCE SPONSOR: Luetkenhaus COMMITTEE ACTION: Voted "do pass" by the Committee on Insurance by a vote of 15 to 0. This substitute restricts how insurers may use an applicant's credit information in their underwriting practices. The substitute prohibits insurers from: (1) Using credit information as the sole underwriting factor; (2) Using credit information contained in a credit report that the insurer knows to be in dispute; (3) Providing credit information to third parties, unless specifically authorized by the federal Fair Credit Reporting Act; and (4) Using the number of insurance inquiries as a negative factor in their insurance scoring formulas. The substitute requires the insurer to inform the applicant, at the time of application, if credit information may be used as an underwriting factor. Also, the substitute requires that when a credit report adversely affects an applicant, the insurer must inform the applicant about his or her rights regarding the credit information. Upon written request, the insurer must provide to the applicant or insured a list of the primary factors in the credit report that negatively affected them. Applicants and insureds may request reevaluation if new circumstances might result in a change in credit score. FISCAL NOTE: Estimated Net Income to Insurance Dedicated Fund of $0 to $33,900 in FY 2003, $0 in FY 2004, and $0 in FY 2005. PROPONENTS: Supporters of HB 1502 say that credit scoring is a valid underwriting tool. However, 38 states have now enacted laws governing the issue. An obvious issue for the state to address is the situation where a person chooses not to go into debt and therefore has little or no credit history. This can negatively affect their insurance costs. Some insurers use credit information a lot; some little or not at all. So people can always get insurance coverage from somewhere; but many people simply don't like the notion that their credit affects their insurance. HB 1502 addresses that concern without forcing undue burdens on insurers. Supporters of HB 1821 say that Missouri currently has no safeguards protecting consumers from potential abuse of credit information. HB 1821 will require insurers to submit their credit scoring methodology in writing to the department, so the state can ensure that the process is done fairly. Forty percent of credit reports contain inaccurate information. Using inaccurate information won't help an insurer lower the cost of claims. Instead, it merely redistributes premiums, often in a discriminatory fashion, hurting single parents, seniors, people living in rural areas, and minorities. Beyond the question of how well the practice works is whether or not, as a matter of public policy, the state should have some oversight of the use of credit information. Testifying for HB 1502 were Representative Luetkenhaus; Independent Insurance Agents of Missouri; Missouri Insurance Association; and Department of Insurance. Testifying for HB 1821 were Representative Smith; Office of the Governor; Scott Lakin, Director, Department of Insurance. OPPONENTS: Those who oppose HB 1502 say that 90% of insurers use some form of credit information in their ratemaking simply because it is a very good predictor of losses. The lowest 20% in credit scoring turn out to have double the risk of loss of everyone else. Insurers will typically use 30 to 60 different characteristics taken from a credit report and incorporate them into a formula for insurance underwriting. Insurers already must comply with the federal Fair Credit Reporting Act, which requires them to notify applicants when a credit report has negatively affected the applicant. Credit is one of several criteria used n ratemaking as well as a person's age, sex, claims record, and geography. The formula will vary with the region. Overall, there has been a 92% correlation between credit problems and insurance losses. Insurers use credit information in their underwriting because it works. The use of credit information has actually resulted in a decrease in premiums for many people who improve their insurance score with their good credit history. Those who oppose HB 1821 say that HB 1502 solves any problems people may have regarding the use of credit information, and HB 1821 goes too far in its restrictions. The practice of using credit information is not new; it has simply expanded throughout the industry. Further, the use of credit information is not something that consumers have voiced concerns about. For example, a recent Better Business Bureau report lists the most common consumer complaints about all kinds of companies, but complaints about insurance companies using credit information were non-existent. Testifying against HB 1502 were Allstate Insurance Company; Columbia Insurance Group; and National Association of Independent Insurers. Testifying against HB 1821 were National Association of Independent Insurers; Independent Insurance Agents Association; American Insurance Association; Missouri Insurance Coalition; and Associated Industries of Missouri. Richard Smreker, Senior Legislative AnalystCopyright (c) Missouri House of Representatives